kostoto Platform Privacy Notice

This page describes what we collect when you use kostoto and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with local regulations. We do not sell your data to third parties, and we use industry-standard encryption to secure your information.

Our kostoto privacy policy covers the types of data we collect, how we use it, who has access to it, and your rights regarding your information. We also explain how we handle cookies, how long we retain your data, and what happens if our privacy practices change. This policy applies to all members regardless of location, though our services are available only where local law permits.

If you have questions about how we handle your data or want to request access to your information, contact our support team. We are available in English to assist with privacy concerns.

What Data We Collect on kostoto

We collect personal information when you register an account on kostoto. This includes your full name, date of birth, email address, phone number, and residential address. We also collect information about your payment methods—the bank account, digital wallet, or card you use to deposit and withdraw.

During account verification, we collect copies of your government-issued ID and proof of address. We use this information to verify your identity and comply with Know Your Customer (KYC) regulations. We also collect information about your activity on kostoto—your bets, deposits, withdrawals, and game history. This activity data helps us detect fraud, calculate your tier status, and process your weekly cashback.

We collect technical information about how you access kostoto, including your IP address, device type, browser, and operating system. We use this information to improve our platform, detect unauthorized access, and provide customer support. We also collect information about your interactions with our support team, including emails, chat transcripts, and ticket history.

How We Use Your Data on kostoto

We use your activity data to calculate your tier status and weekly cashback. Your monthly turnover across all games—sports betting, live casino, and slots—determines your tier, which resets on the first day of each month. We use this data to credit your weekly cashback every Monday and to determine your withdrawal processing priority.

We use your data to comply with local regulations and prevent fraud. We analyze your account activity for suspicious patterns, such as rapid deposits and withdrawals or unusual betting behavior. We may request additional verification if we detect activity that suggests account compromise or money laundering.

We use your contact information to send you account notifications, promotional offers, and support responses. You can manage your communication preferences in your account settings. We do not send marketing emails unless you have opted in to receive them.

Third-Party Processors and Data Sharing

We share your data with third-party processors who help us operate kostoto. Payment processors handle your deposit and withdrawal transactions. Verification providers confirm your identity using your ID and address documents. These processors are contractually bound to protect your data and use it only for the services they provide to us.

Our servers may sit outside your jurisdiction. Your data may be processed and stored in multiple countries. We use encryption to protect your data in transit and at rest. We do not share your personal information with marketing partners, advertisers, or other third parties outside our compliance requirements.

We may disclose your data if required by law or if we receive a valid legal request from authorities. We will notify you of such requests unless we are legally prohibited from doing so. We may also share aggregated, anonymized data with analytics partners to improve our platform.

Your Rights and Data Retention

You have the right to access your personal data on kostoto. You can request a copy of all information we hold about you by contacting our support team. You also have the right to request correction of inaccurate information and deletion of your data, subject to our legal obligations to retain certain information for compliance purposes.

We retain your personal data for as long as your account is active. After you close your account, we retain your data for a period required by local regulations—typically three to seven years—to comply with anti-money-laundering and tax reporting requirements. We delete your data after this retention period expires, unless we are required to retain it longer by law.

We use cookies to remember your login preferences and track your activity on kostoto. Cookies are small files stored on your device that help us recognize you when you return. You can disable cookies in your browser settings, though this may affect your experience on our platform.

Our Security Practices and Policy Updates

We at kostoto use industry-standard encryption and security practices to protect your data. Your password is encrypted and never stored in plain text. We recommend using a strong password and enabling two-factor authentication on your account for additional security. If you suspect your account has been compromised, contact our support team immediately.

We are committed to protecting your privacy and operating transparently. If you have concerns about how we handle your data or believe we have violated your privacy rights, contact our support team. We are available in English during standard business hours to address your concerns.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. Your privacy rights may vary depending on your location and applicable local laws.